Meet Jack Dempsey; Jack became a member of Philtronics' senior leadership team as the Chief Operating Officer (COO) in July 2023. Despite being with the company briefly, Jack has already established himself as an essential part of the wider Philtronics team. His previous experience in the military has equipped him with a unique set of skills that have proven to be exceptionally valuable in the business's day-to-day operations. Additionally, formulating a strategic vision with the Board members has been an extraordinarily satisfying experience.
Let’s learn more about Jack, his role, his past military experience, and how this comes into play at Philtronics.
Q. What does your role involve? What does a typical day look like?
A. A typical day for me involves various activities, decision-making, and analysis of thoughts. As part of my role, I strive to understand the best ways to implement the company's strategies. This requires me to work collaboratively with the senior leadership team and other influential members involved in the business's day-to-day operations. Doing so gives me a balanced perspective, enabling me to bring Philtronics' strategies to life.
These values have always been within the DNA of the business, but having recently put the TRONICS name to it demonstrates to customers and staff members alike how Philtronics operates.
Find out more about Jack’s role at Philtronics:
Q. Was going from the military to manufacturing a giant leap?
A. I am lucky to have worked in logistics for my entire career. As a logistician, I manage procurement, supply chain management, and contracts while constantly engaging with people. When I moved from the military/commercial world to manufacturing, it was a significant leap in working within a different environment and a different team. Still, ultimately, it's the same thing - managing people, the product, and the narrative we convey to our staff and customers.
Building a successful team and business requires politeness, mutual support, and efficient operations.
Q. Would you say your military skills are transferable into this industry?
A.
As previously mentioned, effective management involves empowering individuals to positively influence the company's internal dynamics for everyone's benefit. This approach enables them to assess various aspects of the business, identify their needs, and determine the best way to meet them. I continue to apply the military's leadership and values code, which includes courage, discipline, respect, integrity, loyalty, and selfless commitment. By following these values, you can continuously enhance your skills. It is valuable to use them as a measure of engagement and effort.
The fundamental values I follow are derived from my time in the British Army and can be applied in any industry, whether commercial or manufacturing. The trick is to implement each aspect and prioritise your personnel's well-being. If you have a high-quality product and can adapt to the needs of your employees while following these values, you will consistently achieve positive outcomes.
Q. Was it an easy transition from military to manufacturing? How did Philtronics make this process as smooth as possible?
A. I enjoyed transitioning from the military to manufacturing with the help of Philtronics. The company's CEO, Simon, and CFO, Anne, were looking for someone who could help shape and define their vision, so we sat down for a lengthy conversation before I officially joined the team. During the conversation, we discussed how I could be effective in the business and what value I could add from my experience.
The owners facilitated my onboarding very well, providing me with excellent insight into the business and being honest about what they wanted to improve and work on. It's been eight months since I started this position, and I have been learning at every juncture. I've been impressed every step of the way. When you become part of the decision-making process, you have a voice, ultimately leading to the company's productivity.
Simon, Anne and the wider team have welcomed me with open arms, and I'm looking forward to seeing what 2024 brings for the team and me.
Find out more about Jack’s military experience:
Q. What sets Philtronics apart from others in the industry?
A. Philtronics has a unique DNA formulated over the past 20 years. The company has grown from a small office environment to a multi-dimensional three-unit setup in a relatively short period. This significant growth is due to having the right mix of individuals who bring different and invaluable attributes to the business. These individuals have also grown with the company, learning new skills and diversifying. Some started as production operatives and are now managers. It's fantastic to see their growth pattern, even in my short time here. It's heartening to know that the company takes care of them, and they, in turn, show loyalty and engagement towards the company.
Q. Would you recommend others to apply for a role at Philtronics? Is it rewarding or challenging?
A. I highly recommend that people, especially those who have served in the military, apply for job opportunities at Philtronics. The job is fulfilling, especially regarding employee engagement, if you are open, honest, and approachable. The skills that one learns while in the military are transferable to many different sectors, mainly manufacturing, from equipment maintenance to ensuring the safety and well-being of others. As long as you remember to look out for one another and the business feels secure, they will rely on you for your support and expertise.
I suggest that you approach this opportunity with an open mind and heart. At first, you may feel like an outsider, but once you start, you will feel the warmth of the people within this industry. They are supportive and want to see you grow and learn. So, if you can contribute value while you develop your skills, you will do exceptionally well. Therefore, do not fear change and take a leap of faith. This is a fantastic opportunity for everyone.
If you’ve enjoyed hearing about Jack’s journey with Philtronics, read more Staff Spotlights on our
News Page.
